jilibay Terms and Conditions
Last updated: June 2025 · Effective for all registered accounts on the jilibay platform
These Terms and Conditions govern your access to and use of the jilibay platform, including all sports betting markets, casino-style entertainment features, bonuses, loyalty rewards, and any related services available at jilibay.id. By creating an account or continuing to use the platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree with any part of these terms, please discontinue use of the platform immediately. These terms apply to all users based in the Philippines and supersede any prior agreements or representations made in connection with the platform. jilibay reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms.
What You Need to Know Before You Play
1. Eligibility and Account Registration
You must be at least 21 years of age to register and use the jilibay platform. By creating an account, you represent and warrant that you meet this age requirement and that all information provided during registration is accurate, current, and complete. You are permitted to hold only one account on the platform — duplicate or multiple accounts are strictly prohibited and may result in immediate account suspension and forfeiture of any associated balances. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately at [email protected]. jilibay reserves the right to verify your identity at any time and to suspend or close accounts where verification cannot be completed satisfactorily.
2. Deposits, Withdrawals, and Payments
All transactions on the jilibay platform are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party deposits are not permitted and may lead to account restriction. Withdrawal requests are subject to identity verification and will be processed within the timeframes published in the FAQ section. jilibay does not charge fees for standard deposit or withdrawal transactions, though your payment provider may apply their own charges. In cases where fraudulent or suspicious transaction activity is detected, jilibay reserves the right to freeze funds pending investigation. All financial activity on the platform is subject to applicable Philippine laws and regulations governing online financial transactions.
3. Bonuses and Promotions
All bonuses and promotional offers are subject to the specific terms published alongside each individual offer on the Bonus page. Unless stated otherwise, bonuses carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn. Bonuses are intended for personal, recreational use only and may not be transferred between accounts or claimed by the same individual through multiple accounts. jilibay reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Attempting to abuse or manipulate bonus terms — including through coordinated betting strategies designed to exploit promotional structures — may result in bonus cancellation and account review. Players should review all bonus terms carefully before opting in, and queries can bedirected to our support team at [email protected].
4. Betting Rules and Platform Use
All bets placed on the jilibay platform are final once confirmed. It is your responsibility to ensure that all bet details — including market selection, stake amount, and odds — are correct before confirming any wager. In the event of an obvious error in odds or market pricing, jilibay reserves the right to void affected bets and refund the original stake to your account balance. Bets placed on suspended or clearly mispriced markets may be cancelled at jilibay's discretion without prior notification. The platform may impose maximum stake limits on certain markets or events, and these limits are subject to change at any time. Any attempt to manipulate match outcomes, exploit software errors, use automated betting tools, or engage in any form of collusive or fraudulent betting behaviour will result in immediate account termination and potential legal action under applicable Philippine law.
5. Responsible Gaming and Self-Exclusion
jilibay is committed to promoting safe and responsible gaming for all players in the Philippines. The platform provides a range of tools within your account settings to help you manage your play, including deposit limits, session time reminders, and self-exclusion options that can be activated at any time. Self-exclusion requests are processed promptly and, once active, prevent access to the platform for the duration you specify. During any self-exclusion period, new accounts may not be opened in an attempt to circumvent the restriction — doing so is a breach of these terms. If you feel that your gaming behaviour is causing financial or personal harm, we encourage you to visit our Responsible Gaming page for guidance and support resources available to players in the Philippines. jilibay staff are also available via [email protected] to assist with any responsible gaming queries or requests.
6. Privacy and Data Use
The collection, storage, and use of your personal information is governed by the jilibay Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering on the platform, you consent to the processing of your personal data in accordance with that policy. jilibay collects only the information necessary to provide platform services, verify your identity, process transactions, and comply with applicable Philippine regulations. Your data will not be sold to third parties for marketing purposes, and all data handling practices are aligned with the requirements of the Philippine Data Privacy Act. You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected]. Please refer to the full Privacy Policy for a complete explanation of your rights and our obligations.
7. Account Suspension and Termination
jilibay reserves the right to suspend or permanently close any account where these Terms and Conditions have been breached, where fraudulent or deceptive conduct is suspected, or where continued account activity presents a risk to the platform or other users. In cases of suspected fraud, jilibay may freeze account funds pending investigation and will cooperate with relevant Philippine authorities as required by law. Where an account is closed due to a breach of these terms, any bonus balances or bonus-derived winnings held in the account may be forfeited. Real-money balances that were legitimately deposited and are not subject to an active investigation will be returned via the original payment method after all outstanding verification requirements have been met. You may also choose to close your own account at any time by contacting the support team directly at [email protected], and all pending withdrawals will be processed in accordance with standard timelines.
8. Limitation of Liability
The jilibay platform is provided on an "as available" basis, and while we strive to maintain continuous uptime and service quality, we cannot guarantee that the platform will be free from interruptions, errors, or technical issues at all times. jilibay shall not be liable for any losses arising from platform unavailability, delayed transaction processing, third-party payment provider failures, or circumstances beyond our reasonable control including natural events, regulatory actions, or telecommunications outages. Sports betting and casino-style entertainment carry inherent financial risk, and you acknowledge that any funds wagered may be lost. Nothing in these terms limits liability for matters that cannot be excluded under applicable Philippine law. Players are encouraged to bet only what they can afford to lose and to use the responsible gaming tools provided on the platform.
9. Governing Law and Amendments
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with the use of the jilibay platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. jilibay may amend these terms at any time by publishing an updated version on this page, with the effective date noted at the top. It is your responsibility to review these terms periodically to stay informed of any changes. Your continued use of the platform after any amendment constitutes your acceptance of the updated terms. If you have questions about any clause in these terms, please reach out to us at [email protected] before continuing to use the platform.
Questions About These Terms?
If anything in these Terms and Conditions is unclear, our support team is happy to walk you through it. You can also visit our FAQ page for quick answers to the most common platform questions, or head to Responsible Gaming for guidance on playing safely. Ready to get started? Create your free account today.